FAQs
Answers to your sustainability questions
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Is your platform suitable for both SMEs and large organizations?
Yes. We support small businesses, large verification bodies, and consulting firms through flexible formats adapted to your scale and needs.
Where is Eco Fluent Solutions based?
We are based in France but serve clients across Europe and internationally through remote and hybrid services.
Do you offer impartiality training for internal committees or teams?
Coming Soon: We’re working on a dedicated training for impartiality committees and audit-readiness. Subscribe to be notified.
Is the service available in both English and French?
Yes. We offer bilingual audits and documentation in both English and French to comply with accreditation and client expectations across the EU.
Can we book a one-time audit or do we need a long-term contract?
You can start with a one-time audit. We also offer annual packages and pre-assessment support based on your needs.
Do you issue impartiality statements for external verification?
Yes. After completing an impartiality audit, we provide a formal statement of findings that can be submitted to accreditation bodies or included in your impartiality record.
Do you offer audit support for small or new verification bodies?
Absolutely. We provide lightweight audit coaching or documentation review tailored to the size and maturity level of your organization.
Can we use your audits for National Acrreditation Bodies (NAB) accreditation or ISO surveillance preparation?
Yes. Our audits are designed to meet conformity assessment and accreditation expectations, including for NABs such as Cofrac, UKAS…
Who conducts the audits?
All audits are conducted by Souha Bel Haj Messaoud, an expert in sustainability assurance, certified GRI professional, and trained in ISO 19011, ISO 14001, and ISO 17029.
What types of audits do you provide?
We offer two specialized audits:
- Impartiality Audits (ISO 17029, ISO 14065 aligned)
- System/Internal Audits (Pre-NAB- national acccreditation bodies- assessment, ISO 19011-aligned)
Each audit includes documentation review, stakeholder interviews, and a detailed findings report.
